Arcadia Financial Services — arcadiafinancialservices.com
Effective Date: January 1, 2024 | Last Updated: January 1, 2024
Arcadia Financial Services ("Arcadia," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website at arcadiafinancialservices.com (the "Site") or engage with our financial services. By using our Site or providing your information, you agree to the terms of this Privacy Policy.
We collect information you provide when you contact us, submit forms, or request our services, including:
Please Note: We do not collect phone numbers through our contact forms unless you specifically provide them in a free-text message field. We do not require phone numbers to use our services.
When you visit our Site, we may automatically collect certain technical information, including:
We use the information we collect for the following purposes:
📋 No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We may share your information only in the following limited circumstances:
With your knowledge and agreement during the financing process, we may share relevant financial and business information with lenders, banks, and financial institutions in our network in order to evaluate and process your financing application. We will inform you of this sharing prior to submission.
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, and delivering services to you. These providers are contractually obligated to keep your information confidential and may only use it for the specific services they provide to us. They include:
We may disclose your information when required to do so by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or use of your personal information.
🚫 We do not share, rent, sell, or trade your personal information to third parties for their own independent marketing purposes. Affiliates of Arcadia Financial Services will not receive your personal information for marketing or promotional use.
Arcadia Financial Services operates an SMS marketing program. If you opt in to receive text messages from us by checking the designated consent box on our contact form, you agree to receive recurring marketing and promotional SMS/MMS messages from Arcadia Financial Services, including offers, updates, and information about our financial products and services, sent using an automated telephone dialing system (ATDS).
Message frequency varies; you may receive up to 4 messages per month. Message and data rates may apply depending on your carrier and plan.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and will not receive further SMS messages unless you re-enroll.
For assistance with our SMS program, reply HELP to any text message, or contact us directly at christopher@arcadiafinancialservices.com.
Your consent to receive SMS messages is entirely voluntary. Opting out of SMS communications will not affect your ability to receive our financial services, submit financing applications, or receive responses to your inquiries via email. Consent is NOT a condition of purchase or receipt of services.
Mobile information shared with us for SMS communications, including your phone number and opt-in consent, will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data is used exclusively for the purpose of delivering requested text messages from Arcadia Financial Services.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately.
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device when you visit our website.
Most web browsers allow you to control cookies through browser settings. Disabling certain cookies may affect your ability to use some features of our website.
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us at christopher@arcadiafinancialservices.com. We will respond to your request within a reasonable timeframe, typically within 30 days.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Arcadia Financial Services
Attn: Christopher Nikitas
1213 Culbreth Drive, Wilmington, NC 28405
We take privacy inquiries seriously and will respond to all legitimate requests within 30 days.